Privacy Policy
How we collect, use, and protect your information
Introduction
This Privacy Policy explains how BDG Game ("we," "us," or "our") collects, uses, discloses, and protects your personal information when you use our website and services. By accessing or using BDG Game, you agree to the terms of this Privacy Policy.
Information We Collect
Information You Provide
We collect information you voluntarily provide when using our services:
- Registration Information: Mobile phone number and password when creating an account
- Financial Information: Bank account details, UPI IDs, and payment information for transactions
- Communication Data: Information shared through customer support inquiries
- Profile Information: Any additional information you add to your account
Information Collected Automatically
When you use BDG Game, we automatically collect:
- Device Information: Device type, operating system, unique device identifiers
- Usage Data: Features used, game activity, transaction history
- Log Information: Access times, pages viewed, IP address
- Location Data: General location based on IP address
How We Use Your Information
We use collected information for the following purposes:
- Providing and maintaining our gaming services
- Processing transactions and managing your account
- Communicating with you about account activities
- Verifying identity and preventing fraud
- Improving our services and user experience
- Complying with legal obligations
- Responding to customer support requests
- Sending important notifications about service changes
Information Sharing
We do not sell your personal information. We may share information in these circumstances:
- Service Providers: Third-party companies that help us operate our services (payment processors, hosting providers)
- Legal Requirements: When required by law or to respond to legal process
- Protection: To protect the rights, property, or safety of BDG Game, our users, or others
- Business Transfers: In connection with any merger, acquisition, or sale of assets
Data Security
We implement appropriate security measures to protect your personal information:
- Encryption of data transmission using SSL/TLS protocols
- Secure storage of sensitive information
- Access controls limiting who can view personal data
- Regular security assessments and updates
- Multi-layer protection for financial transactions
While we strive to protect your information, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.
Data Retention
We retain your personal information for as long as:
- Your account remains active
- Necessary to provide our services
- Required by law or legitimate business purposes
You may request deletion of your account by contacting customer support. Certain information may be retained for legal compliance.
Your Rights
Depending on your location, you may have the following rights:
- Access: Request a copy of your personal information
- Correction: Request correction of inaccurate information
- Deletion: Request deletion of your personal information
- Portability: Request transfer of your data
- Objection: Object to certain processing of your information
To exercise these rights, contact us through the in-app customer support or our contact page.
Cookies and Tracking
Our website may use cookies and similar technologies to:
- Remember your preferences
- Understand how you use our services
- Improve user experience
- Provide personalized content
You can control cookies through your browser settings. Disabling cookies may affect some website functionality.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.
Children's Privacy
BDG Game is not intended for users under 18 years of age. We do not knowingly collect personal information from minors. If we discover we have collected information from a child, we will delete it promptly.
Changes to This Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated "Last Updated" date. Continued use of BDG Game after changes constitutes acceptance of the revised policy.
Contact Us
For questions about this Privacy Policy or our data practices, please contact us through:
- In-app customer support system
- Our Contact Us page